![]() ![]() The Division makes every effort to address complaints quickly most complaints are resolved within 30-45 days. Consumers will receive a letter acknowledging their complaint. The Division responds to consumer complaints by mail, over the telephone and in person to consumers who visit the agency. If you still have an unresolved complaint regarding the company’s money transmission activity, you may contact the Consumer Complaint Division. Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Phone: 30 Fax: 30 Email: you have a complaint, first contact the consumer assistance division of TapTap Send at 83. Note: If filing electronically, scan and save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your email. Complaint Form (Word) Complaint Form (PDF) Send the complaint and supporting documentation by regular mail, fax, or email to the Colorado Division of Banking. When completing the form, please provide detailed information and fill it out completely. Instead, you must download the file to your own device and edit that version. All consumer complaints filed with the Division must be submitted in writing. The Complaint Process: All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. How much can I send The amount that you can send depends on the country. If you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Colorado Division of Banking. At Taptap Send, ensuring the security of your account is our highest priority. If you have a complaint, first contact the consumer assistance division of TapTap Send at 83. If your account has a California mailing address, we will not share personal information we collect about you except to the extent permitted under California law. Contact TapTap Send at 83 if you have questions about our privacy statement, this consumer notice, or your personal data. These provisions do not apply to personal data collected, processed, shared, or disclosed by financial institutions pursuant to federal law such as the Gramm-Leach-Bliley Act. If you still have an unresolved complaint regarding the company’s money transmission activity, please file a complaint online at To submit a complaint by mail, download, print and fill out any of the appropriate forms at and mail to: Department of Financial Protection and Innovation Attn: Consumer Services 2101 Arena Boulevard Sacramento, CA 95834 If you have any questions or need assistance in completing this form, please call the Department of Financial Protection and Innovation’s Consumer Services Officer toll-free at 1-86 California Residents Consumer Privacy Notice: California Consumer Privacy Act (CCPA) - Effective January 1, 2020, the California Consumer Act of 2018 gives consumers more control over the personal information that businesses collect about them. We may require additional documents, but you will be informed directly if that's the case.State of California Department of Financial Protection and Innovation If you have a complaint, first contact the consumer assistance division of TapTap Send at 83. If recipients prefer, they can send money to friends, pay bills or buy airtime instead of cashing out at an agent. Sending money with SOFORT/Klarna (only in Germany) Sending money to Senegal with Wizall Money. Sending money to Senegal with Orange Money. Indiquez les informations necessaires à notre service client et nous ferons le necessaire Tant quun transfert nest pas récupréré, nous pouvons le mettre à jour ou le rembourser. Sending money to Orange Senegal WITHOUT cashout fees Step by step guide: How to complete a transaction with SOFORT. Agents are common in all the countries we send to, and according to a recent report there are over 5.3 million agents globally. Taptap Send peut changer le nom ou le numéro de téléphone du bénéficiare. ![]() It's super easy to verify your account at Taptap Send: send us an ID and a selfie when you are prompted to, and your sending limits will be lifted. Recipients can withdraw funds from or add funds to their mobile wallets at any nearby mobile money agent. However, you can still use your Taptap Send account in any other location outside of Quebec. Taptap Send in Quebec is exclusively available for residents of Quebec. If you've created a Taptap Send account outside of Quebec and later travel to Quebec, please be aware that you won't be able to send money while you're in the province. If you'd like to, you can advance the cashout fees for your recipients (where applicable). We review the rate every day and always fight to get you the best deal available. We will simply charge a small percentage of the exchange rate and no additional transfer fees. Please see this article for a full list of ‘ What cards can I use’. Just a Canadian phone number and a Canadian bank card! Finden Sie, dass die 4-Sterne-Bewertung von Taptap Send passt Lesen Sie, was 16. What do you need to open an account at Taptap Send from Canada? ![]()
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